Shipping policy

At Prime Fit Apparel, we want customers to enjoy a straightforward experience from the moment an order is placed until the package reaches its destination. Whether you are refreshing your everyday undershirt collection or preparing for colder weather with thermal base layers, our shipping process is designed to keep you informed at each important stage.

This policy explains shipping charges, order processing, tracking, delivery estimates, and how we handle shipping-related concerns.

1. Shipping Fees

Our shipping structure is as follows:

Merchandise Subtotal	Shipping Fee
$10.00 or more	FREE
Under $10.00	$5.99

The applicable shipping charge will be displayed during checkout before an order is submitted.

Any applicable taxes or additional charges will be presented separately where required.

2. Order Processing

After checkout, our team begins reviewing the transaction and preparing the merchandise for shipment.

Processing may include:

Payment authorization review.
Product and size verification.
Inventory confirmation.
Order preparation and packaging.
Shipping-label creation.
Carrier handoff.

Orders are generally processed within 1–3 business days, excluding weekends and recognized holidays.

This is an operational estimate rather than a guaranteed dispatch deadline. Processing may take longer during holidays, promotional periods, unusually high order volume, inventory adjustments, or other operational disruptions.

3. Estimated Delivery

For many domestic U.S. shipments, estimated transit may take approximately 3–7 business days after dispatch.

Actual delivery depends on destination, carrier service, weather, transportation conditions, and other circumstances.

Any estimate shown during checkout or in a shipping confirmation is provided for planning purposes and is not a guaranteed delivery date unless expressly stated otherwise.

4. Tracking Information

When tracking is available, shipment information will be provided through the email address associated with the order.

Please allow time for the carrier's tracking system to register the initial scan. A shipping label may be created before the parcel receives its first physical scan.

For tracking assistance, contact:

[email protected]

Please include your order number and tracking number, if available.

5. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Before submitting an order, please verify:

Recipient name.
Street address.
Apartment or unit number, if applicable.
City and state.
ZIP code.
Contact information where requested.

If you discover an address error after checkout, contact us immediately. We will attempt to correct it before dispatch, but changes cannot be guaranteed after fulfillment or carrier handoff has begun.

Additional carrier charges or reshipping expenses resulting from an incorrect address may be the customer's responsibility where permitted by law.

6. Delivery Attempts and Undeliverable Packages

Carriers may make delivery attempts according to their own procedures.

A shipment may be delayed or returned if the address is incomplete, access is restricted, the recipient is unavailable, or the carrier cannot safely complete delivery.

If a package is returned to us as undeliverable, we will contact the customer when reasonably possible to discuss available options.

7. Delays Outside Our Control

Delivery schedules may be affected by circumstances beyond our reasonable control, including:

Severe weather.
Carrier service interruptions.
Transportation network disruptions.
Public emergencies.
Natural disasters.
Peak-season shipping volume.
Other unforeseen logistics conditions.

We will make reasonable efforts to assist customers with tracking and delivery inquiries.

8. Lost or Missing Packages

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area, household members, building reception, and any carrier delivery notice.

If the package remains missing, contact us with your order number and tracking information. We will review available shipment details and determine appropriate next steps.

9. Damaged Packages

If a parcel arrives visibly damaged, please retain the packaging and take photographs of the package and affected merchandise.

Contact [email protected] promptly with your order number and a description of the issue.

We will review the circumstances and communicate an appropriate resolution.

10. Multiple Shipments

Orders containing multiple products may occasionally be fulfilled in separate parcels because of inventory or fulfillment arrangements.

If this occurs, separate tracking information may be issued. The arrival of one package does not necessarily mean the remaining items have been canceled.